Complaint Filing with NY Dept Of State

     Complaints may also be filed with the NY Dept of State, Consumer Protection Bureau.
     Online forms available at https://www.dos.ny.gov/consumerprotection/form/complaintform.asp


     This is what I filed - others may wish to change specifics pertinent to their situation.

     2  round-trip Business Class Airline tickets San Francisco - Bangalore, India that were paid for, were not issued by Bombay Tours.  A Brief description follows.

    Bombay Tours advertised under Bombay Travels in the local Indian periodical.  Name of Mr. Vijay Bakshi was provided as contact.  I contacted him later part of September 2012 for 2 business class tickets SFO-BLR for travel Oct 17.  He promised to acquire them and quoted a price of $xxxx per ticket for a total of $xxxx.  Since travel was needed in a few short weeks, he asked that a deposit of said amount be made to his Bank of America for which he provided account number.  This was made on Sept 25, 2012

   He then provided a booking reference on Emirates.  Over the next few days I called Emirates, they said no tickets were issued.  When Mr. Bakshi was contacted, he said there was a problem with Emirates and he promised to get these on British Airways.  A booking reference on British Air was also made here by Mr. Bakshi.

   A few days before departure I attempted to confirm seating, tickets etc., with British Airways.  They informed me that a fraudulent credit card transaction was attempted and that no ticket would be issued.   This was a day or two before departure.

   I demanded my money back.  Bombay Tours deposited a check for $xxxx into my account Oct 17.  This was returned Oct 19 for lack of sufficient funds.  I attempted to redeposit check a week later but was told by Chase officer that funds were not available in account to clear.

   Certified letters have been sent to addresses provided, but there has been no response from Bombay Tours or Mr. Bakshi.

    I am taking next steps by filing this complaint.